Automotive Service Manger Training Process

Cars require regular maintenance and repairs. A mechanic does the physical work on the vehicle, but the service manager ensures that the dealerships service department is well run and managed. Automotive service manger training requires years. The manager needs skills gleaned from work experience, education, vocational training, and certifications in the automotive field.

Service managers are usually employed at a car dealership or a vehicle service operation. Budgeting is one of the chief responsibilities of the manager. They are charged with creating the operating budget, but also making sure the department stays within the budget parameters. They have to make sure costs remain within their projected expectations. They also have to set the goals in regards to profits. Quality assurance and the high ethical standards of the operation also fall under their purview. The manager is in charge of hiring and supervising employees, especially mechanics and technicians. It’s important that the manager make sure all employees are up to date in their training and applicable skills. This insures that customers are receiving the best service possible. They oversee everything that happens in the service department of a car dealership.

Both the service manager and general manager strive for the highest CSI or the Customer Satisfaction Index. Good customer satisfaction is the hallmark of a service department. These skills are an essential part of a managers training.

An ever-increasing number of people who are involved in an automotive service manger training process have an associate’s or bachelor’s degree from a college or university. Suggested concentrations are in computers, automotive technology, electronics, mathematics, and business. Training can be done at a technical college, community college, or through a certification program.

There are a large number of academies and vocational schools that offer certifications in automotive service, many of which can be an asset to a service manager. Dealerships appreciate varying amounts of education, training, and experience when choosing a manager. Education and experience are equally important in a manager’s training and preparation.

The National Institute for Automotive Service Excellence offers several professional certifications that boost an applicant’s qualifications. A well-qualified manager should have these certifications. Many service managers already have ASE Service Consultant certification prior to beginning their automotive service manger training. Having such a certification shows a solid understanding of how to perform vehicle repair and maintenance.

Technical knowledge is essential to the manager’s role in regards to quality assurance. They must know how the work is best performed and problems diagnosed, in order to be able to review and evaluate the work of technicians and mechanics. Ten to fifteen years of experience in the field of automotive technology and mechanics prior to becoming a service manager is an industry expectation.

Automotive service manger training takes years of acquiring skills and knowledge. It takes the right blend of education, vocational training, experience, and certifications to make a service manager. All is required is an affinity for automotive technology and hard work to aspire to the career.

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Auto Partnerships Resulting In Top Automotive Technology

Back in the days automotive companies would focus on their own individual projects. However, lately the trend is for major manufacturers to work together either with one another or with software companies in order to develop innovative new technology. The result are cars that are more efficient and technology that is more cutting edge than ever before.

A good example of partnership creation in order to open new markets is what has happened in China. That country, with the largest population on earth, became a major target of auto manufacturers in the U.S., Europe and Asia. At the same time, the Chinese government was taking major steps to develop that country’s own auto industry. Each side knew that they could help the other. So major partnerships were created between Chinese and European, American and Asian auto manufacturers. The auto manufacturers from Europe, America and Asia used the Chinese companies as a conduit to sell their cars in the Chinese market. In return, they assisted the Chinese auto makers to develop their own vehicles. Today China is the largest auto market on Earth and just about every major brand of car is sold there.

Next came the issue of new technologies. In the old days the auto manufacturers developed their own technologies. Now they are creating partnerships with such companies as Microsoft, Gracenote, NAVTEQ, Nuance Communication, Sony Corporation, TeleNav, ViaMichelin and others to help them create new technologies. The result, for example, are infotainment systems like the Ford Sync and MyFord Touch which was developed through a collaboration between Ford and Microsoft. Microsoft has since developed partnerships with other car manufacturers to help them create their own infotainment systems. These infotainment systems are using technologies developed by Gracenote, NAVTEQ, Nuance Communication, Sony Corporation, TeleNav and ViaMichelin. Gracenote is providing upgraded music entertainment, NAVTEQ the maps, traffic and location data for the navigation systems, Nuance Communications is offering the voice recognition technology so that the driver can control elements of the car via voice command. Audio manufacturers like Sony are creating the super sophisticated audio and audio-video systems that are now appearing in cars. TeleNav, known as the largest global wireless navigation services provider, is supplying the technology that connects navigation in the car to GPS. ViaMichelin makes the Michelin hotel and restaurant guides accessible to drivers and their passengers.

Auto manufacturers also have to tackle the development of new technologies that assist in improving fuel efficiency. So they have formed partnerships or joint ventures among themselves in order to share the cost. So we are seeing Daimler, the parent company of Mercedes-Benz, partnering with Chinese battery and auto maker BYD to help in the development of electric vehicle technologies. PSA Peugeot Citroen is known worldwide as an expert in diesel technology. It has partnered with Japanese auto maker Mitsubishi to produce electric cars. Volkswagen partnered with Porsche to help the luxury car maker develop high performance engines that meet environmental regulations. Later Volkswagen acquired Porsche.

When auto makers finally decided to develop electric cars, partnerships were formed to develop the technology. General Motors and Ford joined with South Korean battery manufacturer LG to develop and supply them with the next generation lithium-ion batteries used to energize electric cars. Moreover, General Motors and Reva have partnered to produce a zero emission car for India. In addition, Daimler became the first major auto maker to buy a stake in Tesla Motors, an electric car manufacturer.

Volkswagen has purchased a percentage of Suzuki and Suzuki has acquired shares of Volkswagen in a move that is helping both companies. Suzuki is getting access to VW’s technologies and Volkswagen is using Suzuki’s expertise to enhance its small car production.

As a result of the recession automotive companies are working together and the results are spectacular. Let’s hope that this trend of team work will continue in the future.

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Significance Of Latest Automotive Technology

The last few decades have seen the advent of technology in all the spheres of life. The automotive industry is no exception. The vehicles have changed tremendously over the past decade. Vehicle manufacturers are always on the look out for new innovations to win over the customer segment. But are these new additions beneficial for a driver? The main purpose of this article is to discuss the pros and cons of the latest automotive technology:

Safety- With respect to safety, the enhanced technology has only complicated matters. In the good old days, the vehicles were not known for their speed. With the improvement in technology, the speed of vehicles has increased. But it has also lead to large number of fatalities in accidents, though technologies like shock absorbers and racing suspensions have been added to the vehicles for making driving safer and easier. Seat belt safety which became popular in the 1980’s, has certainly reduced the number of accidents. Enhancing the strength of cars is another strategy which has been adopted by various automobile producing companies.

Power Steering- In terms of power steering, the cars have certainly improved. Now, you don’t require to use power while turning cars. Also reverse parking is now a simpler process. So in this regard, you can say that new technology has generated a positive impact.

Improved side view mirrors- During the early days of the production of vehicles, the near side view mirrors were not fitted in the vehicles. But in all the contemporary vehicles, you will find near side mirrors. These mirrors are extremely helpful while changing lanes. This prevents road accidents and also makes driving easier.

Gear-less vehicles- Some people find it difficult to drive vehicles, in which gears have to be changed regularly. In order to aid such people, new vehicles which run automatically, with only adjustment of the speed being required have been invented. This innovation has acted as a boon for people with limited reflexes or senior citizens in the twilight of their life. Such people have also now got the opportunity to drive vehicles, whereas earlier they were dependent on public transport.

GPS Maps- This has been an extremely useful innovation. These involve road maps related to your destination, which can be viewed on inbuilt screens. This makes driving much more safer, as searching for an address in the directory while driving could prove to be hazardous.

Music systems and air conditioners- The new vehicles have music systems and air conditioners installed in them, which makes driving a pleasant experience. In the earlier vehicles, this facility was not available.

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Keyless Remotes – One of the Best Products From the Automotive Technology

Keyless remotes are also known as smart keys, as they perform more functions, than just doing the job of locking and unlocking the doors of the car. These are also great for the car security. You can get these programmed with the car computer or reprogrammed, in case you want to update them or they are stolen or have got worn out.

Keyless remote is one of the best products which the automotive technology has offered till now, as it modifies the simplest thing, i.e, the key. It is designed in such a way that all the functions are performed from a distance, without any physical contact with the car. It has entered the category of the must have accessories for a car. It is not only useful but also gives a stylish and techie look to the car.

This modification made the simple keys, a multi functional thing, which performs more functions, than just doing the job of locking and unlocking the doors of the car. The switching of the interior lights on and off, activation and deactivation of the car alarms, starting of the engine, opening and closing of the trunk and the windows; all these can be controlled at just the click of the buttons on the remote. It is also an excellent tool for providing the ultimate security to the car. Thus it is also called a smart key.

A Keyless remote works in accordance with the car computer, as it is programmed in tune with the computer. Whenever the buttons on the remote are pressed, it transmits low radio frequency which is received by the car computer. Once received, it performs the required function. Since the car computer responds only to its specifically programmed remote and to no other key, thus lowering the chances of theft.

New cars, nowadays, are already coming with the keyless remote, as an integral feature. In case you have an older model of the car which did not come with the feature, then you don’t have to go for a new car, you can easily get the keyless remote by just programming the car computer in tune with the remote. This process requires the car to be put into a programming mode. The operating range is generally figured between approximately 5m to 20m and it is set by measuring the length from a central point, at a nominal distance, to the car.

You can also get the keyless remote reprogrammed, if your old remote witnesses some kind of technical problem or wears out after a period of time or gets stolen. This is one of the best advantages of having a keyless remote. Unlike in case of the traditional keys getting lost, you don’t have to worry about your car being stolen and waste your time and energy in getting the whole key and lock system changed. All you will have to do is to get in touch with an experienced automobile store who has experts dealing in the programming of the keyless remotes. They will provide you with the remotes suitable for your car model and reprogram them with your car computer.

You can also go for reprogramming of your keyless remote, if you want to upgrade it. There are many automobile stores in Cleveland who offer keyless remotes. So if you are a resident of Cleveland, you can get in contact with any of the stores. You can also visit a number of online stores who offer keyless car remote replacement services for almost all models of all car brands.

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iPod Integration in the Top Ten Automotive Technologies of the Decade

It’s amazing how far reaching MP3 technology has become since the introduction of the iPod in 2003. Apple’s vision of the iPod has truly extended to just about anything consumers can imagine. We can play our iPods anywhere. At home, at the gym, on a hike and in the car. But it’s the car stereo application that seems to have fallen short for consumers. But its not Apple’s fault. They foresaw the OEM car stereo application when they first introduced the iPod and even approached Alpine Electronics, the OEM car stereo maker for a huge majority of vehicles you see on the road. They wanted to collaborate with Alpine to integrate the iPod with the factory car stereo’s so that consumers could enjoy having their iPods on the road. It raised the a big question, “wouldn’t that kill the CD changer market?”. The honest answer was yes. The short story is the cry that came back from the manufacturers of the CD changer was too big and the result is consumers are today left with the poor fidelity options of FM modulation, cassette adapters and 3.5mm jacks. Fear not however, because this isn’t the only option anymore.

Earlier this year Edmunds.com named iPod Integration in their Top Ten automotive technologies of the Decade. “We’ve come a long way from carrying around bulky multi-CD cases. Today drivers can bring along all their favorite music with a device that fits in a pocket and can be integrated with most vehicles.” – Automotive Industries, Jan2010, Vol. 190 Issue 1, p53-53. And it’s not as expensive as you might think. But let’s explain how it works first.

iPod and iPhone Car Modules Play HIGH QUALITY music from your iPod and iPhone HARDWIRED through various available ports of your vehicles factory car stereo (ie: CD changer port) creating a truly integrated iPod Car Stereo. One of the most innovative and simple to install and use integration solutions is from DICE Electronics. Read what Stephen Witt, Dice Electronics new VP of Marketing has to say. Steve is the former VP of marketing at Alpine Electronics and was there when the struggle of integrating the iPod with factory car stereo’s began.

“In today’s digital world, consumers want a simple plug and play and cost effective integration solution for their cars. Everyone wants easy to understand value that will work in their cars. This “keep it simple” consumer behavior plays right into our strategy of promoting the complete solution integration including the connector to hook up their iPod/iPhone.” – Stephen Witt EVP, Dice Electronics

Here is a list of the features and benefits of installing a iPod/iPhone Car Stereo Integration Module:

Hard-wired Connection
Seamless Connectivity with CD Quality Music
No Cassette Adapters
No Bulky FM Transmitter
Stereo Head-Unit Control
Music Control at Your Fingertips
Album/Artist Text Display
Album/Artist Information at a Glance
Constant Charging
Keeps Your iPod Charged on the go!
No Cigarette Lighter Charger
Steering Wheel Control
Easily Change Tracks and adjust volume
Keeps Your Hands Safely on the Wheel
Bluetooth Connectivity (optional)
Allows Hands-Free Calling
Music is Paused or Silenced When Answering Calls
Incoming Calls are Heard Over the Speakers
Vehicle-ignition-controlled playback
Music automatically pauses when ignition is off and resumes when ignition is turned back on

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Automotive Technology – Active and Passive Safety Systems

A driver is desperately trying to make a business appointment and fiddles with the phone to call ahead that she is running late. Another flips through a portfolio of CDs trying to find just the right music selection. Both overestimate their abilities and swerve momentarily into the next lane.

In today’s busy world, people often find themselves multi-tasking; and unfortunately, drivers are taking this trend to the road. According to the National Highway Traffic Safety Administration (NHTSA), not only do the majority of Americans view driving as a routine task (i.e., not worthy of special attention), 50% of all crashes involve driver “inattention.”

Safercar.gov agrees. It says 90% of vehicles in “fatal, single-vehicle rollovers involved routine driving maneuvers” and 85% of “rollover-related fatalities are single-vehicle crashes.” Based on these statistics, driver behavior seems to play a crucial role in fatal rollover crashes.

At the same time that drivers are being implored to practice safe and attentive driving, automotive engineers are also eager to create new technologies to help increase roadway safety. Isn’t there some fancy device that could warn a driver when he drifts into the next lane? React when another vehicle is in his blind spot? Apply the brakes before a crash?

Pre-crash mitigation systems attempt to combat some of the common causes of automobile accidents through warnings and automatic adjustments. Such systems are the focus of research initiatives into roadway safety and include adaptive cruise control, forward collision warning, lane departure warning and side alert systems.

In a forward collision warning system, the vehicle’s system literally senses the distance between it and the vehicle or object ahead of it in the lane. Predicting the possibility of an accident by sensing the distance between slower moving and stopped vehicles ahead, it warns the driver when appropriate. If a crash occurs, the system initializes precautionary measures – such as pretensioning motorized safety belts and applying brakes. Indeed, active braking in the seconds before a collision can play a major role in crash energy reduction.

According to NHTSA, some 200,000 accidents every year are due to lane changes. To help reduce the number of these accidents, lane departure warning systems have been designed. They caution drivers when their vehicles leave their intended lanes. Using a monocular camera mounted behind the windshield, the lane departure warning system’s software programs estimate lane width and road curvature, determine the vehicle’s heading and lateral position and initialize a tactile, visual or audible alert to its driver when he or she crosses a line.

It’s not difficult to guess, then, what side alert systems do. Using infrared sensing and other technologies, such systems help drivers become aware of vehicles in side blind spots. In some models, these sensors are integrated into mirrors, taillights and side fascia. The side blind spot region is scanned for temperature changes to detect a vehicle, a visual indication can be given in mirrors, and, when necessary, an audible alert can be issued. The technology is so advanced, sensors ignore stationary roadside objects and are immune to noise.

Once an automotive engineer has cameras, IR sensors and radars on a car, there is an opportunity to imagine and develop many more products. And, as automotive engineers perfect these systems, they are likely to become more widely available to consumers.

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Learning About Automotive Technology

Suppliers that fail to be ahead of regulations, standards, and consumer requirements can suffer in bringing up new automotive technologies to market. In early days of auto industry, latest technologies tend to introduce in random manner, at times based on inventor’s whim or possibly even dream tinkerer had night before. Great Bentley brought in aluminum pistons in automobiles due to decorative piston shaped paperweight that he had seen! To men and women functioning in this area, vagaries that enclose successful new automotive technology introductions most likely seem wide open. For each technology that embraces, over 10 potential fresh ones are been discarded. Steam cooled engines, talking dashboards, plastic cylinder blocks, as well as high-temperature electric batteries are some of ideas, which sounds good at some point, however finished up on the industry’s discard pile.

In order understand forces at work – and huge investments that they make – means knowing four main drivers of the automotive technology achievement and failure. Those 4 drivers are:

The robustness of technology platform: Accurately, is a technology market ready? Obstructions to robustness comprise lack of resources possessing properties needed, insufficient control plans to make thing work in a field, short of infrastructure to hold up invention, unproven construction processes as well as faulty and under-optimized product & process designs.

Many of obstacles to market readiness for new technology is related to lack of required control and pointer systems. The anti-lock brakes were foiled for years unless necessary sensor patterns and cheaply obtainable digital power caught up. Original ABS systems that was introduced by Hayes & Bendix in 1960s utlized analog PC systems, which had important performance, cost & dependability drawbacks – in some other words, they did not work very well! Ever more, robustness comprises of ability to net with industry wide standards when they evolve.

One more key “gating feature” for automotive technology is materials performance. Some designs developed in early days of automobile might succeed if materials were available with necessary performance properties. Key to Ford Model success and indestructibility need to do with the apply of molybdenum steel that was hardly at limits of the commercial feasibility until obsessed Ford drove the producers to build necessary developments.

Lack of transportation also constricts technology’s marketplace readiness. The major obstacles facing today’s substitute fuel technologies is a lack of fueling and charging stations for the natural gas and electric cars. Lastly, less than optimal basic pattern solutions have harshly inhibited latest technology robustness, in spite of soundness of an underlying pattern.

Entertainment & Convenience. The satellite radios allow drivers listen to favorite music and radio programming continuous across all over the country. Some also straight connect Mp3 player in stereo system. Some cars feature the DVD systems in order to keep the passengers calm. Movable GPS systems are used in whatsoever car you are driving and phones can give maps as well as driving directions.

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Learning About Automotive Technology

Suppliers that fail to be ahead of regulations, standards, and consumer requirements can suffer in bringing up new automotive technologies to market. In early days of auto industry, latest technologies tend to introduce in random manner, at times based on inventor’s whim or possibly even dream tinkerer had night before. Great Bentley brought in aluminum pistons in automobiles due to decorative piston shaped paperweight that he had seen! To men and women functioning in this area, vagaries that enclose successful new automotive technology introductions most likely seem wide open. For each technology that embraces, over 10 potential fresh ones are been discarded. Steam cooled engines, talking dashboards, plastic cylinder blocks, as well as high-temperature electric batteries are some of ideas, which sounds good at some point, however finished up on the industry’s discard pile.

In order understand forces at work – and huge investments that they make – means knowing four main drivers of the automotive technology achievement and failure. Those 4 drivers are:

The robustness of technology platform: Accurately, is a technology market ready? Obstructions to robustness comprise lack of resources possessing properties needed, insufficient control plans to make thing work in a field, short of infrastructure to hold up invention, unproven construction processes as well as faulty and under-optimized product & process designs.

Many of obstacles to market readiness for new technology is related to lack of required control and pointer systems. The anti-lock brakes were foiled for years unless necessary sensor patterns and cheaply obtainable digital power caught up. Original ABS systems that was introduced by Hayes & Bendix in 1960s utlized analog PC systems, which had important performance, cost & dependability drawbacks – in some other words, they did not work very well! Ever more, robustness comprises of ability to net with industry wide standards when they evolve.

One more key “gating feature” for automotive technology is materials performance. Some designs developed in early days of automobile might succeed if materials were available with necessary performance properties. Key to Ford Model success and indestructibility need to do with the apply of molybdenum steel that was hardly at limits of the commercial feasibility until obsessed Ford drove the producers to build necessary developments.

Lack of transportation also constricts technology’s marketplace readiness. The major obstacles facing today’s substitute fuel technologies is a lack of fueling and charging stations for the natural gas and electric cars. Lastly, less than optimal basic pattern solutions have harshly inhibited latest technology robustness, in spite of soundness of an underlying pattern.

Entertainment & Convenience. The satellite radios allow drivers listen to favorite music and radio programming continuous across all over the country. Some also straight connect Mp3 player in stereo system. Some cars feature the DVD systems in order to keep the passengers calm. Movable GPS systems are used in whatsoever car you are driving and phones can give maps as well as driving directions.

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